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“Assertive Communication Skills for Professionals”
How to communicate powerfully, in a style that's comfortable for you
By Carol Price


Presentation Format: Audio Training

Description
You know who they are. Those people that just seem to have the right
words, the right gestures and the confidence to ask for what they want
and get it. They do it without being rude, just firm. The skills that
come from being assertive serve us well in all that we do. Within a
team, we often have to stand up for our ideas or solutions while not
allowing other team members to negate our worth. Assertive skills
allow us to create boundaries that are respected.

Combine strength with sensitivity to get more of what you want.

Ever notice the way assertive people can be honest and forthright -- and still respect the feelings of others? Their skills and style earn them respect and cooperation at every level. This program will show you how to handle your communication challenges with confidence, openness, and competence.

Program Highlights
* A self-test to determine how assertive you are now
* Roadblocks to assertiveness
* Picking and planning your battles
* The most effective way to ask for what you want -- and get it
* Assertive confrontation: how to deal with issues instead of emotions

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